Return & Exchange Policy:
We return or exchange for STORE CREDIT only, please order carefully.To ensure the safety and health of our customers we do not accept returns or exchanges on items that can constitute a health risk or any item that comes into contact with ANY bodily fluid (saliva, semen, urine, blood, et al). Once these items leave our warehouse, we consider them to be used and non-resalable.
These items include (but we are NOT limited to):
- ANY dildo or vibrator.
- ANY enema kits.
- ANY sound set.
- ANY item that breaks the surface of the skin.
- ANY item that is inserted into the penis, vagina or anus.
- ANY gag/dildo combination.
- ANY mouthgag.
- ANY chastity device.
- ANY cock ring
- All products are warranted by us for 30 days from the invoice date. If any product is found DEFECTIVE within that 30 day period, please contact us for an exchange. We will exchange ANY defective item for that same item only.
- We will be glad to exchange NON-DEFECTIVE items that do not constitute a health risk for 30 days from the invoice date. All NON-DEFECTIVE returns will be issued Store Credit for the amount of the item.
- The customer is responsible for the cost of all shipping charges; for defective items, TBL will cover the shipping cost of the replacement item to the customer only.
- The customer may be charged a return services fee of £10.00 per order when an order is returned due to a bad address; this fee does not include shipping charges to reship the order to a corrected address. Please ensure that your shipping information is accurate before placing your order.